Below FAQ are some common concerns of our clients before purchasing a gift.
If you have other questions, please just send it to support@butterflykeep.com.
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Q: “Can I track my order?”
Yes, you will receive a confirmation email and/or text message with a tracking ID and a link to track the journey of your package. Please allow 3 working days for the tracking information to show.
Q: “How do I contact customer support?”
If you have any further questions or need assistance, please contact our customer support team at support@butterflykeep.com. We are here to help!
