Butterfly specimen gift

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Our goal is to provide you with the best customer experience, no matter where you live. Every day, we serve thousands of customers around the world, ensuring we always provide you with the highest level of responsiveness.

Processing Time: As the products are all handmade, orders are shipped within 7-14 days after purchase.

Delivery Estimate: 7-14 days (shipping time is only an estimate, unfortunately, not guaranteed.)